Malcolm Fry

mm

Malcolm Fry has more than 40 years of industry experience. This brings an unparalleled breadth of knowledge on IT business and technical issues and has made him a regular keynote speaker all over the world. Malcolm has authored many publications on IT service and support. Some of my publications include A Step-by-Step Guide to Building a CMDB, How to Build a Service Management Department, and ITIL Lite a Road Map to Partial or Full ITIL Implementation. Malcolm is also a member of the v3 Advisory Group and a mentor for the Service Operations book. In 2009 I was awarded the prestigious Ron Muns Lifetime Achievement Award for IT service and support and in 2014 the IT Industry Legend Award.

Latest from Malcolm Fry


In today's digital marketplace, information is everywhere.
You spend countless hours trying to stay up to date with news,
informative how to's and vendor information for solutions you need to run your business.


IT Chronicles is built for you.
We have taken what we know is missing and given you what you want.
One destination that delivers all the current information from the best minds in the industry and a collective set of resources that help you get what you need.

Sidebar (300×600) Kepner-Tregoe – Learn Solve Succeed
Inline Rectangle (300×250) Zarget – CRO