Sid Suri

Sid Suri is the Vice President of Marketing for JIRA Service Desk. He's working in various technology marketing roles over the last fifteen years at Salesforce.com, Oracle (CRM), InQuira (acquired by Oracle) and TIBCO Software. He has an MBA from the Haas School of Business and a bachelors in Economics and Italian from Middlebury College. He lives in San Francisco, California

Latest from Sid Suri

  • Bringing DevOps and Support Together

    Bringing DevOps and Support Together

    5 Ways Your IT Support and DevOps Teams Can Work Better Together There is a division in the workforce: developers build and maintain software while the support team keeps everything up and running. While developers are tasked with continuously shipping product updates, support must attend to customer problems, uphold satisfaction and maintain business productivity. Their goals
    Read More…

  • Say “Sayonara” to Cost Centers,

    Say “Sayonara” to Cost Centers,

    And say “How Do You Do” to Service Centers If you had the choice of taking a cab or an Uber, which would you choose? You probably opt for the vehicle where predictability comes first and no cash ever exchanges hands. Feeling lazy and strapped for time, but still want a home-cooked meal? With one-click,
    Read More…