Terry Brown

Terry is an experienced product management and marketing professional having worked for technology based companies for over 30 years, in different industries including; Telecoms, IT Service Management (ITSM), Managed Service Providers (MSP), Enterprise Security, Business Intelligence (BI) and Healthcare. He has extensive experience defining and driving marketing strategy to align and support the sales process. He is also a fan of craft beer and Lotus cars.

Latest from Terry Brown

  • IT Chronicles Top 12 Blogs of 2018

    IT Chronicles Top 12 Blogs of 2018

    At IT Chronicles, we publish a huge amount of IT- and business-focused content for our tens of thousands of monthly readers to enjoy, learn from, and get inspired. Our blogs range from timely thought-leadership articles to business software reviews, checklists and how-to guides, and cover everything from ITSM, digital transformation, AI, cybersecurity, and much more
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  • How AI Can Supercharge Customer Service

    How AI Can Supercharge Customer Service

    What separates a regular customer from a loyal brand advocate? Great customer service, that’s what. As such, it should be no surprise that many forward-thinking companies are already experimenting with artificial intelligence (AI) technology to improve their processes and service their customers better. Primarily, AI is currently being deployed in customer service as a means
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  • Harnessing the Power of IoT to Drive Business Growth

    Harnessing the Power of IoT to Drive Business Growth

    The Internet of Things – commonly referred to as IoT – is drastically transforming the way society functions and how businesses are run. Be it manufacturing, transportation, telecoms, logistics, retail, finance or healthcare, IoT technology is on course to disrupt practically every industry, and it’s opening up new opportunities for businesses the world over. According
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  • 5 Great Tools for Increased Employee Engagement

    5 Great Tools for Increased Employee Engagement

    Employee engagement has been a hot topic over the past ten or more years, as new generations (those pesky millennials) have entered the workforce seeking new opportunities and upward mobility. And it’s no surprise. Employees, of course, spend more of their waking hours at work than they do at home with their friends and families,
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  • 5 Top IoT Influencers to Follow in 2019

    5 Top IoT Influencers to Follow in 2019

    It’s no secret that the Internet of Things (IoT) is growing at an exponential rate. From connected vehicles to wearable gadgets, RFID sensors in goods, warehouses and manufacturing plants, and a whole host smart devices for both the home and office, we are fast approaching a world where everything and everybody will be constantly connected.
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  • 5 Big Data Predictions for 2019

    5 Big Data Predictions for 2019

    It wasn’t so long ago that big data was the sole reserve of big businesses – massive, global corporations with equally big budgets. Only these organizations could afford the otherwise prohibitively expensive technology, skilled data scientists and channels needed to collect, store, analyze and draw insights from vast, vast quantities of data. Today, however, the
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  • 5 Top IT Security Bloggers to Follow in 2019

    5 Top IT Security Bloggers to Follow in 2019

    IT security is a fluid, ever-changing beast, constantly changing and always evolving. New threats are emerging on an almost daily basis – as are new methods and new tools to counter them and protect your business’s data. As such, it’s imperative for IT professionals to stay perpetually in-the-know when it comes to all matters regarding
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  • What Do Marketers Need in Their Christmas Stocking? A Strategy and Budget for 2019

    What Do Marketers Need in Their Christmas Stocking? A Strategy and Budget for 2019

    Here we are in December, and there’s no avoiding the C word any longer. It’s Christmas time for one and all, ho, ho, ho. Many marketers, of course, will no doubt be sick of it already, having been riding the annual trend since October at the latest. Black Friday’s been and gone. Cyber Monday –
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